Sökning: id:"swepub:oai:researchportal.hkr.se/admin:publications/be33df1e-f518-4da3-a77c-9844e8cfee4c" >
Survey process qual...
-
Nilsson, PetraMan - Health - Society (MHS),Människa - Hälsa - Samhälle (MHS)
(författare)
Survey process quality : a question of healthcare manager approach
- Artikel/kapitelEngelska2017
Förlag, utgivningsår, omfång ...
-
Emerald Group Publishing Ltd.2017
-
11
Nummerbeteckningar
-
LIBRIS-ID:oai:researchportal.hkr.se/admin:publications/be33df1e-f518-4da3-a77c-9844e8cfee4c
-
oai:researchportal.hkr.se/admin:publications/be33df1e-f518-4da3-a77c-9844e8cfee4cURI
-
https://doi.org/10.1108/IJHCQA-05-2016-0077DOI
Kompletterande språkuppgifter
-
Språk:engelska
-
Sammanfattning på:engelska
Ingår i deldatabas
Klassifikation
-
Ämneskategori:ref swepub-contenttype
-
Ämneskategori:art swepub-publicationtype
Anmärkningar
-
Purpose The purpose of this paper is to explore how healthcare first-line managers think about and act regarding workplace survey processes. Design/methodology/approach This interview study was performed at a hospital in south Sweden. First-line healthcare managers ( n=24) volunteered. The analysis was inspired by phenomenography, which aims to describe the ways in which different people experience a phenomenon. The phenomenon was a workplace health promotion (WHP) survey processes. Findings Four main WHP survey process approaches were identified among the managers: as a possibility, as a competition, as a work task among others and as an imposition. For each, three common subcategories emerged; how managers: stated challenges and support from hospital management; described their own work group and collaboration with other managers; and expressed themselves and their situation in their roles as first-line managers. Practical implications Insights into how hospital management can understand their first-line managers' motivation for survey processes and practical suggestions and how managers can work proactively at organizational, group and individual level are presented. Originality/value Usually these studies focus on those who should respond to a survey; not those who should run the survey process. Focusing on managers and not co-workers can lead to more committed and empowered managers and thereby success in survey processes.
Biuppslag (personer, institutioner, konferenser, titlar ...)
-
Blomqvist, KerstinForskningsplattformen Hälsa i samverkan(Swepub:hkr)4ede9e26-d2f2-4475-84fe-554a2afe3a17
(författare)
-
Man - Health - Society (MHS)Människa - Hälsa - Samhälle (MHS)
(creator_code:org_t)
Sammanhörande titlar
-
Ingår i:International Journal of Health Care Quality Assurance: Emerald Group Publishing Ltd.30:7, s. 591-6020952-6862
Internetlänk
Hitta via bibliotek
Till lärosätets databas