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Adoption Barriers of IoT in Large Scale Pilots

Padyab, Ali Mohammad (author)
Högskolan i Skövde,Luleå tekniska universitet,Digitala tjänster och system,School of Informatics, University of Skövde, Skövde,Institutionen för informationsteknologi,Forskningsmiljön Informationsteknologi,Information Systems, Luleå University of Technology, Luleå, Sweden,Informationssystem (IS), Information Systems
Habibipour, Abdolrasoul, 1979- (author)
Luleå tekniska universitet,Digitala tjänster och system,Information Systems, Luleå University of Technology, Sweden
Rizk, Aya, 1988- (author)
Luleå tekniska universitet,Digitala tjänster och system,Information Systems, Luleå University of Technology, Sweden
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Ståhlbröst, Anna, 1967- (author)
Luleå tekniska universitet,Digitala tjänster och system,Information Systems, Luleå University of Technology, Sweden
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 (creator_code:org_t)
2019-12-29
2020
English.
In: Information. - : MDPI. - 2078-2489. ; 11:23, s. 1-23
  • Journal article (peer-reviewed)
Abstract Subject headings
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  • The pervasive connectivity of devices enabled by Internet of Things (IoT) technologies is leading the way in various innovative services and applications. This increasing connectivity comes with its own complexity. Thus, large scale pilots (LSPs) are designed to develop, test and use IoT innovations in various domains in conditions very similar to their operational scalable setting. One of the key challenges facing the diffusion of such innovations within the course of an LSP is understanding the conditions in which their respective users decide to adopt them (or not). Accordingly, in this study we explore IoT adoption barriers in four LSPs in Europe from the following domains: smart cities, autonomous driving, wearables and smart agriculture and farming. By applying Roger’s Diffusion of Innovation as a theoretical lens and using empirical data from workshops and expert interviews, we identify a set of common and domain specific adoption barriers. Our results reveal that trust, cost, perceived value, privacy and security are common concerns, yet shape differently across domains. In order to overcome various barriers, the relative advantage or value of using the innovation needs to be clearly communicated and related to the users’ situational use; while this value can be economic in some domains, it is more hedonic in others. LSPs were particularly challenged in applying established strategies to overcome some of those barriers (e.g., co-creation with end-users) due to the immaturity of the technology as well as the scale of pilots. Accordingly, we reflect on the theoretical choice in the discussion as well as the implications of this study on research and practice. We conclude with providing practical recommendations to LSPs and avenues for future research

Subject headings

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)
SOCIAL SCIENCES  -- Media and Communications -- Information Systems, Social aspects (hsv//eng)

Keyword

internet of things
adoption
end-user
innovation
barrier
large scale pilot
Information systems
Informationssystem
Information Systems

Publication and Content Type

ref (subject category)
art (subject category)

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