(hsv:(SAMHÄLLSVETENSKAP) hsv:(Ekonomi och näringsliv)) pers:(Witell Lars)
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- Fundin, AndersChalmers University of Technology, Sweden (author)
Using Kano's theory of attractive quality to better understand customer experiences with e-services
- Article/chapterEnglish2003
Publisher, publication year, extent ...
- Emerald,2003
- printrdacarrier
Numbers
- LIBRIS-ID:oai:DiVA.org:kau-25293
- https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-25293URI
- https://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-9009URI
- https://doi.org/10.1108/15982688200300018DOI
Supplementary language notes
- Language:English
Part of subdatabase
- SwePubSwePub
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Subject headings and genre
- SAMHÄLLSVETENSKAP Ekonomi och näringsliv Företagsekonomi hsv//swe
- SOCIAL SCIENCES Economics and Business Business Administration hsv//eng
- SAMHÄLLSVETENSKAP Ekonomi och näringsliv hsv//swe
- SOCIAL SCIENCES Economics and Business hsv//eng
- Business Administration
- Företagsekonomi
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- Witell, LarsKarlstads universitet,Centrum för tjänsteforskning,Avdelningen för företagsekonomi,SAMOT(Swepub:kau)larswite (author)
- Nilsson, LarsKarlstad University, Sweden (author)
- Chalmers University of Technology, SwedenCentrum för tjänsteforskning (creator_code:org_t)
Related titles
- In:Asian Journal on Quality: Emerald4:2, s. 32-49
- In:The Asian Journal on Quality: Emerald4:2, s. 32-491598-2688
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