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User Experience of Conveying Emotions by Touch

Alenljung, Beatrice (author)
Högskolan i Skövde,Institutionen för informationsteknologi,Forskningscentrum för Informationsteknologi,Interaction Lab,Högskolan i Skövde, Institutionen för informationsteknologi
Andreasson, Rebecca (author)
Högskolan i Skövde,Institutionen för informationsteknologi,Forskningscentrum för Informationsteknologi,Department of Information Technology, Visual Information & Interaction. Uppsala University, Uppsala, Sweden,Interaction Lab,Högskolan i Skövde, Institutionen för informationsteknologi
Billing, Erik A., 1981- (author)
Högskolan i Skövde,Institutionen för informationsteknologi,Forskningscentrum för Informationsteknologi,Interaction Lab,Högskolan i Skövde, Institutionen för informationsteknologi
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Lindblom, Jessica (author)
Högskolan i Skövde,Institutionen för informationsteknologi,Forskningscentrum för Informationsteknologi,Interaction Lab,Högskolan i Skövde, Institutionen för informationsteknologi
Lowe, Robert, 1975- (author)
Högskolan i Skövde,Institutionen för informationsteknologi,Forskningscentrum för Informationsteknologi,Interaction Lab,Högskolan i Skövde, Institutionen för informationsteknologi
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 (creator_code:org_t)
IEEE, 2017
2017
English.
In: Proceedings of the 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN). - : IEEE. - 9781538635179 - 9781538635193 - 9781538635186 ; , s. 1240-1247
  • Conference paper (peer-reviewed)
Abstract Subject headings
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  • In the present study, 64 users were asked to convey eight distinct emotion to a humanoid Nao robot via touch, and were then asked to evaluate their experiences of performing that task. Large differences between emotions were revealed. Users perceived conveying of positive/pro-social emotions as significantly easier than negative emotions, with love and disgust as the two extremes. When asked whether they would act differently towards a human, compared to the robot, the users’ replies varied. A content analysis of interviews revealed a generally positive user experience (UX) while interacting with the robot, but users also found the task challenging in several ways. Three major themes with impact on the UX emerged; responsiveness, robustness, and trickiness. The results are discussed in relation to a study of human-human affective tactile interaction, with implications for human-robot interaction (HRI) and design of social and affective robotics in particular. 

Subject headings

TEKNIK OCH TEKNOLOGIER  -- Elektroteknik och elektronik -- Robotteknik och automation (hsv//swe)
ENGINEERING AND TECHNOLOGY  -- Electrical Engineering, Electronic Engineering, Information Engineering -- Robotics (hsv//eng)

Keyword

Interaction Lab (ILAB)
Interaction Lab (ILAB)
INF302 Autonomous Intelligent Systems
INF302 Autonoma intelligenta system

Publication and Content Type

ref (subject category)
kon (subject category)

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