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Conceptualizing dys...
Conceptualizing dysfunctional consequences of performance measurement in the public sector
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- Siverbo, Sven, 1970- (author)
- Högskolan Väst,Avd för företagsekonomi
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- Cäker, Mikael, 1972 (author)
- Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen, Redovisning,Department of Business Administration, Accounting
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- Åkesson, Johan, 1964 (author)
- Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen, Redovisning,Department of Business Administration, Accounting
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(creator_code:org_t)
- 2019-03-14
- 2019
- English.
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In: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 21:12, s. 1801-1823
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Abstract
Subject headings
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- Performance measurement (PM) has become increasingly popular in the management of public sector organizations (PSOs). This is somewhat paradoxical considering that PM has been criticized for having dysfunctional consequences. Although there are reasons to believe that PM may have dysfunctional consequences, when they occur has not been clarified. The aim of this research is to conceptualize the dysfunctional consequences of PM in PSOs. Based on complementarity theory and contingency theory we conclude that dysfunctional consequences of PM are a matter of interactions between PM design and PM use, between control practices in the control system and between PM and context. © 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group.
Subject headings
- SAMHÄLLSVETENSKAP -- Statsvetenskap -- Studier av offentlig förvaltning (hsv//swe)
- SOCIAL SCIENCES -- Political Science -- Public Administration Studies (hsv//eng)
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Keyword
- Performance measurement
- dysfunctional consequences
- control system
- Business administration
- Företagsekonomi
- control system
- dysfunctional consequences
- Performance measurement
Publication and Content Type
- ref (subject category)
- art (subject category)
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