Sökning: id:"swepub:oai:DiVA.org:kth-252787" >
Emotion Work in Exp...
Emotion Work in Experience-Centred Design
-
- Balaam, Madeline (författare)
- KTH,Medieteknik och interaktionsdesign, MID
-
- Comber, Robert, Associate Professor (författare)
- KTH,Medieteknik och interaktionsdesign, MID
-
- Clarke, Rachel E (författare)
- Northumbria University Newcastle upon Tyne, UK
-
visa fler...
-
- Windlin, Charles (författare)
- KTH,Medieteknik och interaktionsdesign, MID
-
- Ståhl, Anna (författare)
- RISE SICS, Kista, Sweden
-
- Höök, Kristina, 1964- (författare)
- KTH,Medieteknik och interaktionsdesign, MID
-
- Fitzpatrick, Geraldine (författare)
- TU Wien, Vienna, Austria
-
visa färre...
-
(creator_code:org_t)
- 2019-05-02
- 2019
- Engelska.
-
Ingår i: CHI Conference on Human Factors in Computing Systems Proceedings (CHI 2019), May 4–9, 2019, Glasgow, Scotland UK. - New York, NY, USA : ACM.
- Relaterad länk:
-
https://dl.acm.org/d...
-
visa fler...
-
https://urn.kb.se/re...
-
https://doi.org/10.1...
-
visa färre...
Abstract
Ämnesord
Stäng
- Experience Centred Design (ECD) implores us to develop empathic relationships and understanding of participants, to actively work with our senses and emotions within the design process. However, theories of experience-centred design do little to account for emotion work undertaken by design researchers when doing this. As a consequence, how a design researcher’s emotions are experienced, navigated and used as part of an ECD process are rarely published. So, while emotion is clearly a tool that we use, we don’t share with one another how, why and when it gets used. This has a limiting effect on how we understand design processes, and opportunities for training. Here, we share some of our experiences of working with ECD. We analyse these using Hochschild’s framework of emotion work to show how and where this work occurs. We use our analysis to question current ECD practices and provoke debate.
Ämnesord
- NATURVETENSKAP -- Data- och informationsvetenskap -- Människa-datorinteraktion (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Human Computer Interaction (hsv//eng)
Nyckelord
- emotion work
- experience-centred design
- design research
- Människa-datorinteraktion
- Human-computer Interaction
Publikations- och innehållstyp
- ref (ämneskategori)
- kon (ämneskategori)