Introducing app stores into a packaged software ecosystem: a negotiated order perspective

Introducing app stores into a packaged software ecosystem : a negotiated order perspective

Magnusson, Johan, 1976 (author): Gothenburg University,Göteborgs universitet,Centrum för affärssystem (CFA),Företagsekonomiska institutionen, Redovisning,Centre for Business Solutions (CFA),Department of Business Administration, Accounting

Nilsson, Andreas, 1977- (author): Stockholms universitet,Institutionen för data- och systemvetenskap

(creator_code:org_t)

2013
2013
English.
In: International Journal of Business Information Systems. - 1746-0972 .- 1746-0980. ; 14:2, s. 223-237

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Abstract Subject headings

This study addresses the emerging phenomena of app stores for packaged software such as enterprise resource planning (ERP) and customer relationship management (CRM) systems. Through employing the technology of app stores, ERP and CRM vendors have been reported as shifting from delivering software as a service (SaaS) to platform as a service (PaaS). Through an in-depth case study of one ERP vendor's app store initiative, the study identifies and discusses instances of negotiated order of the ecosystem. The results show that the introduction of an app store for ERP brings with it the threat of restructuring both the incumbent business model and the power relationships nested in the ecosystem, thus spurring intensified instances of negotiated order. This is discussed in terms of different arenas of conflict for negotiated order.

NATURVETENSKAP -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)
NATURAL SCIENCES -- Computer and Information Sciences -- Information Systems (hsv//eng)
SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)

About the subject

NATURAL SCIENCES: NATURAL SCIENCES; and Computer and Inf ...; and Information Syst ...

SOCIAL SCIENCES: SOCIAL SCIENCES; and Economics and Bu ...; and Business Adminis ...

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