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Service logics and strategies of Swedish forestry in the structural shifts of forest ownership : challenging the "old" and shaping the "new"

Andersson, Elias (författare)
Swedish University of Agricultural Sciences,Sveriges lantbruksuniversitet,Institutionen för skoglig resurshushållning,Department of Forest Resource Management
Keskitalo, E Carina H, 1974- (författare)
Umeå universitet,Institutionen för geografi
 (creator_code:org_t)
 
2019-04-21
2019
Engelska.
Ingår i: Scandinavian Journal of Forest Research. - : Taylor & Francis. - 0282-7581 .- 1651-1891. ; 34:6, s. 508-520
  • Tidskriftsartikel (refereegranskat)
Abstract Ämnesord
Stäng  
  • Sweden is one of the most forested countries in Europe, and it has one of the highest shares of productive forest. Production in forestry is largely reliant on the private non-industrial forest owners, who own half of the forest land. As in many countries, however, forest ownership is changing towards a higher extent of urban, female or non-forestry-background owners. This poses a challenge for the forestry services sector, mainly forest owners' associations and companies, but also broadly the sector at large. By exploring the sales and marketing processes, this paper analyses the service logics and strategies of Swedish forestry under changing forest ownership, drawing on an interview study covering all the large actors in the Swedish forestry sector. The study illustrates an increased focus of forestry organizations on services from a strategic and managerial perspective, in customer-oriented relationship development and in value creation and sales processes, specifically in order to manage "new" forest owners and the demand of forest industries. The results highlight the domination of service logics associated with timber production and the challenges for the service market and the provision of diversified services to forest owners.

Ämnesord

LANTBRUKSVETENSKAPER  -- Lantbruksvetenskap, skogsbruk och fiske -- Skogsvetenskap (hsv//swe)
AGRICULTURAL SCIENCES  -- Agriculture, Forestry and Fisheries -- Forest Science (hsv//eng)
SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Nyckelord

Sales
demand
relationship
marketing
management
resistance
consumption

Publikations- och innehållstyp

ref (ämneskategori)
art (ämneskategori)

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