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Paramedics' percept...
Paramedics' perceptions of job demands and resources in Finnish emergency medical services : a qualitative study
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- Ericsson, Christoffer R. (author)
- Faculty of Medicine, University of Helsinki, Helsinki, Finland; Department of Healthcare, Arcada University of Applied Sciences, Helsinki, Finland
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- Lindström, Veronica (author)
- Sophiahemmet Högskola,Umeå universitet,Institutionen för omvårdnad,Umeå University, Umeå, Sweden; Ambulance Service Umeå, Umeå, Sweden; Sophiahemmet University, Stockholm, Sweden
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- Rudman, Ann (author)
- Högskolan Dalarna,Omvårdnad,Karolinska Institutet, Stockholm, Sweden;
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- Nordquist, Hilla (author)
- Faculty of Medicine, University of Helsinki, Helsinki, Finland; South-Eastern Finland University of Applied Sciences, Kotka, Finland; Faculty of Social Sciences, University of Helsinki, Helsinki, Finland
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(creator_code:org_t)
- 2022-12-02
- 2022
- English.
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In: BMC Health Services Research. - : BioMed Central (BMC). - 1472-6963. ; 22
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Abstract
Subject headings
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- Background: Paramedics' fatigue is rising. Stress factors show increased risk for burnout, fatigue, leaving the profession, decreased performance and risk for patient safety. Meanwhile, paramedics' strong community of practice, autonomy and a sense of professional respect are important factors in forming psychological resilience. We aimed to explore Finnish paramedics' perceptions of job demands and resources.Methods: Our study design was descriptive, inductive with a constructivist approach. Using reflexive thematic analysis, we analyse open-ended questions, from a web-based survey and essays written by Finnish paramedic masters-degree students. The study followed the SRQR checklist.Results: We identified paramedics' job demands as stress from a high workload, environmental factors and emotional burden. Performance expectations and a sense of inadequacy were further noted, as well as an organizational culture of hardiness, presenting lack of support and sense of inequality. Paramedics' job resources were pressure management strategies, which were expressed as positive coping mechanisms, agency to affect workload and professional self-actualization, expressed as psychologically safe work community, professional pride and internal drive to professional development.Conclusions: Finnish paramedics exhibit resources and demands related to uncertainty and emotional burden as well as cultural hardiness and psychological safety in communities.Patient or public contribution: This study was done based on survey data collected and analysed by the authors. No patient or public contribution was utilized for this study.
Subject headings
- MEDICIN OCH HÄLSOVETENSKAP -- Hälsovetenskap -- Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi (hsv//swe)
- MEDICAL AND HEALTH SCIENCES -- Health Sciences -- Health Care Service and Management, Health Policy and Services and Health Economy (hsv//eng)
- MEDICIN OCH HÄLSOVETENSKAP -- Hälsovetenskap (hsv//swe)
- MEDICAL AND HEALTH SCIENCES -- Health Sciences (hsv//eng)
- MEDICIN OCH HÄLSOVETENSKAP -- Hälsovetenskap -- Omvårdnad (hsv//swe)
- MEDICAL AND HEALTH SCIENCES -- Health Sciences -- Nursing (hsv//eng)
Keyword
- Emergency medical services
- Job demands
- Job resources
- Paramedics
- Qualitative
Publication and Content Type
- ref (subject category)
- art (subject category)
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