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Information sharing for sales and operations planning: Contextualized solutions and mechanisms
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- Kaipia, Riikka, 1964 (author)
- Chalmers tekniska högskola,Chalmers University of Technology
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- Holmström, Jan, 1964 (author)
- Chalmers tekniska högskola,Chalmers University of Technology
- Småros, Johanna (author)
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- (creator_code:org_t)
- 2017-04-29
- 2017
- English.
- In: Journal of Operations Management. - : Wiley. - 1873-1317 .- 0272-6963. ; 52, s. 15-29
- Journal article (peer-reviewed)
Abstract
Subject headings
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- We develop actionable design propositions for collaborative sales and operations planning (S&OP) based on the observation of contexts in which benefits are generated — or are absent — from retail information sharing for a manufacturer. An information sharing pilot project in a real-life setting of two product manufacturers and one retailer was designed. The project resulted in one manufacturer, serving a retailer from its local factory, developing a process for collaborative S&OP, while the other manufacturer serving a retailer from more distant regional factories abandoned the process. The evaluation of the outcomes experienced by the two manufacturers allows us to examine contexts in fine-grained detail and explain why introducing information sharing in the S&OP processes produce — or fail to produce — benefits. The paper contributes to the supply chain information sharing literature by presenting a field tested and evolved S&OP design for non-standard demand situations, and by a contextual analysis of the mechanisms that produce the benefits of retailer collaboration and information sharing in the S&OP process.
Subject headings
- TEKNIK OCH TEKNOLOGIER -- Annan teknik (hsv//swe)
- ENGINEERING AND TECHNOLOGY -- Other Engineering and Technologies (hsv//eng)
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business (hsv//eng)
Keyword
- design science
- sales and operations planning
- supply chain collaboration
- product introductions
- packaged consumer goods
- point-of-sales data
Publication and Content Type
- art (subject category)
- ref (subject category)
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