Delivering Round-the-Clock Study Support in Mathematics Courses to Engineering Students Using Discord: An Experience Report

• In this paper, the authors aim to share insights gained from a pilot project on self-studies in mathematics courses for engineering students. We propose an innovative approach to tackle the challenges faced by engineering students, including managing academic workload, stress, and time constraints, namely we re-design a Discord platform as a dynamic resource where students can partake in discussions, request guidance on course material, join study groups, and obtain personalized assistance from experienced assistants. This independent resource is not integrated into any specific curriculum and it is available to all engineering students belonging to our university that are in need of help for their mathematics courses, This approach has demonstrated a significant positive impact on engineering education by enhancing student engagement, reducing isolation, and improving academic performance. The findings highlight the potential for teaching assistants to facilitate effective learning experiences through interactions on the user-friendly and freely accessible Discord platform.

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