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On incorporating security parameters in service level agreements

Causevic, Aida, 1983- (författare)
Mälardalens högskola,Inbyggda system
Lisova, Elena (författare)
Mälardalens högskola,Inbyggda system
Ashjaei, Seyed Mohammad Hossein, 1980- (författare)
Mälardalens högskola,Inbyggda system
visa fler...
Ashgar, Syed Usman (författare)
Mälardalens högskola,Inbyggda system
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 (creator_code:org_t)
SciTePress, 2019
2019
Engelska.
Ingår i: CLOSER 2019 - Proceedings of the 9th International Conference on Cloud Computing and Services Science. - : SciTePress. - 9789897583650 ; , s. 48-57
  • Konferensbidrag (refereegranskat)
Abstract Ämnesord
Stäng  
  • With development of cloud computing new ways for easy, on-demand, Internet-based access to computing resources have emerged. In such context a Service Level Agreement (SLA) enables contractual agreements between service providers and users. Given an SLA, service users are able to establish trust in that the service outcome corresponds to what they have demanded during the service negotiation process. However, an SLA provides a limited support outside of basic Quality of Service (QoS) parameters, especially when it comes to security. We find security as an important factor to be included in adjusting an SLA according to user defined objectives. Incorporating it in an SLA is challenging due to difficulty to provide complete and quantifiable metrics, thus we propose to focus on a systematic way of addressing security using the security process. In this paper we investigate ways in which security might be incorporated already in the service negotiation process and captured in an SLA. We propose a corresponding process to develop and maintain an SLA that considers both design-, and run-time. To demonstrate the approach we built upon the existing SLAC language and extend its syntax to support security. An example of a service being provided with security guarantees illustrates the concept.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Sciences (hsv//eng)

Nyckelord

Cloud computing
Run-time monitoring
Security
Security process
Service level agreement
SLAC
Outsourcing
Contractual agreements
Negotiation process
Quality of Service parameters
Runtime Monitoring
Security parameters
Service Level Agreements
Quality of service

Publikations- och innehållstyp

ref (ämneskategori)
kon (ämneskategori)

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