WFRF:(Voog Hanna)
Sökning: WFRF:(Voog Hanna) > Referenstaktiker – ...
LIBRIS Formathandbok (Information om MARC21)
| Fältnamn | Indikatorer | Metadata |
|---|---|---|
| 000 | 02321naa a2200313 4500 | |
| 001 | oai:lup.lub.lu.se:2d8d77a4-8706-4bde-9d73-757e2fde2a05 | |
| 003 | SwePub | |
| 008 | 160401s2006 | |||||||||||000 ||swe| | |
| 024 | 7 | a https://lup.lub.lu.se/record/12890842 URI |
| 040 | a (SwePub)lu | |
| 041 | a sweb eng | |
| 042 | 9 SwePub | |
| 072 | 7 | a art2 swepub-publicationtype |
| 072 | 7 | a ref2 swepub-contenttype |
| 100 | 1 | a Eriksson, Fredrik4 aut |
| 245 | 1 0 | a Referenstaktiker – konsten att guida i det okända |
| 264 | 1 | c 2006 |
| 520 | a Reference tactics – the art of guiding in the unknown How can academic librarians overcome the knowledge gap between themselves and library users? As we see it, the gap is generated by the user’s deeper knowledge of the subject topic in comparison to that of the librarian. This knowledge gives the user possibilities of handling certain premises attached to the subject and also of seeing how sub-topics relate to each other within the main subject topic. At the same time the user is in need of assistance to fi nd subject information and this need needs to be explained to the librarian as a search expert. The scope of our study was to fi nd out how the librarian, tactically, can reach the user’s needdespite lack of subject knowledge. The main fi ndings of our study were nine different reference tactics conducted by the librarians in situations where their subject knowledge was believed to be insuffi cient. The tactics were labelled as follows: Interview, Dialogue, Routine Conduct, Random Test, Collaboration, Feedback, Forwarding, Follow up and Pedagogic Strategic Tactic. | |
| 650 | 7 | a SAMHÄLLSVETENSKAPx Medie- och kommunikationsvetenskapx Biblioteks- och informationsvetenskap0 (SwePub)508052 hsv//swe |
| 650 | 7 | a SOCIAL SCIENCESx Media and Communicationsx Information Studies0 (SwePub)508052 hsv//eng |
| 653 | a user behaviour | |
| 653 | a reference librarian | |
| 653 | a Reference work | |
| 653 | a communication | |
| 700 | 1 | a Voog, Hannau Lund University,Lunds universitet4 aut0 (Swepub:lu)med-hav |
| 710 | 2 | a Lunds universitet4 org |
| 773 | 0 | t InfoTrendg 61:3, s. 82-88q 61:3<82-88x 0040-6872 |
| 856 | 4 | u http://www.sfis.nu/ojs/index.php/infotrend/article/view/54x freey FULLTEXT |
| 856 | 4 8 | u https://lup.lub.lu.se/record/1289084 |
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