Stakeholders’ learning and transformative action when developing a collaboration platform to provide welfare services

• This article investigates stakeholders’ learning and transformativeaction when developing a collaboration platform between aSwedish regional authority organisation (RAO) and civil societyorganisations (CSOs) to find new ways to provide welfareservices. The material is based on 22 semi-structured interviewsand observations of seven general meetings at which RAOofficials and CSO representatives met. In addition, notes weretaken during two workshops with key stakeholders andinterviewees, respectively. Learning and transformative actionwere analysed through a TADS approach. The findings reveal thata signed agreement, stipulating collaboration between the twosectors (public and civil society) became a second stimulus forshared transformative agency. After signing the agreement,conflicts of motives arose, which challenged learning betweenstakeholders. Surprisingly, it was not the conflicts of motivesbetween the two sectors, but those within each sector thatconstituted the most severe expansive learning challenges, andconsequently also a delay in the development of thecollaboration platform that was to provide welfare services.Nonetheless, the conflicts also contributed to small, incremental,steps of transformative action toward what they had set out to do.

Ämnesord

SAMHÄLLSVETENSKAP  -- Utbildningsvetenskap -- Lärande (hsv//swe)

SOCIAL SCIENCES  -- Educational Sciences -- Learning (hsv//eng)

Nyckelord

Transformative action; double stimulation; expansive learning; coalition; civil society

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)