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WFRF:(Redmalm David Docent 1981 )
 

Sökning: WFRF:(Redmalm David Docent 1981 ) > Deception as digita...

LIBRIS Formathandbok  (Information om MARC21)
FältnamnIndikatorerMetadata
00004357naa a2200553 4500
001oai:DiVA.org:mdh-68188
003SwePub
008240816s2024 | |||||||||||000 ||eng|
024a https://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-681882 URI
040 a (SwePub)mdh
041 a engb eng
042 9 SwePub
072 7a ref2 swepub-contenttype
072 7a kon2 swepub-publicationtype
100a Redmalm, David,c Docent,d 1981-u Mälardalens universitet,Hälsa och välfärd,STS@MDU, Framtidens hållbara arbetsliv4 aut0 (Swepub:mdh)drm02
2451 0a Deception as digital emotional labor :b The use of welfare technology in dementia care
264 1c 2024
338 a print2 rdacarrier
520 a Welfare technology usually works best when users ignore it, or when they accept the technology’s presence without questioning it. However, this means that users’ integrity and their chance to make an informed consent is put at risk. Based on previous research and original empirical material, this presentation focuses on three examples to specify how this dilemma is materialized in dementia care. First, guidelines emphasize the need for informed consent when it comes to video surveillance, but video surveillance works best when the cameras are ignored. Second, nursing homes often use internet platforms for entertainment purposes and users’ profiles can be highly personalized. However, the algorithms that identify the users’ preferences are usually obscure—to residents as well as to care staff. Third, while robotic animals are increasingly used in dementia nursing homes, guidelines dissuade care staff from leading residents to believe that the robots are real. However, in practice both residents and care staff usually approach the robots as if they were real animals. These challenges concerning deception, transparency and integrity cannot simply be solved through additional information, as people with dementia may already be struggling to understand, and remember, abstract instructions. Deceptive practices in relation to technology is therefore here considered as a form of digital emotional labor through which care staff attempt to bridge the gap between policy and practice. They do so partly in their communication with nursing home residents, and partly through their own reflective practices around these technologies. In conclusion, it is argued that dilemmas connected to welfare technology, and the deceptive practices related to its use, are not built into the technological devices. Instead, deception is a relational phenomenon that emerges from interactions between care staff, residents, and technological artifacts and systems.
650 7a SAMHÄLLSVETENSKAPx Sociologi0 (SwePub)5042 hsv//swe
650 7a SOCIAL SCIENCESx Sociology0 (SwePub)5042 hsv//eng
650 7a SAMHÄLLSVETENSKAPx Sociologix Socialpsykologi0 (SwePub)504032 hsv//swe
650 7a SOCIAL SCIENCESx Sociologyx Social Psychology0 (SwePub)504032 hsv//eng
650 7a MEDICIN OCH HÄLSOVETENSKAPx Hälsovetenskapx Omvårdnad0 (SwePub)303052 hsv//swe
650 7a MEDICAL AND HEALTH SCIENCESx Health Sciencesx Nursing0 (SwePub)303052 hsv//eng
650 7a SAMHÄLLSVETENSKAPx Sociologix Socialt arbete0 (SwePub)504022 hsv//swe
650 7a SOCIAL SCIENCESx Sociologyx Social Work0 (SwePub)504022 hsv//eng
653 a Agential realism
653 a animal studies
653 a deception
653 a care ethics
653 a dementia
653 a elderly care
653 a emotional labor
653 a health and welfare technology
653 a human-animal relationships
653 a moral distress
653 a posthumanism
653 a posthuman theory
653 a robots
653 a work life
653 a Working Life Studies
653 a arbetslivsvetenskap
700a Iversen, Clara,d 1981-u Department of Social Work, Uppsala University4 aut
700a Persson, Marcus,d 1975-u Department of Sociology, Linköping University4 aut0 (Swepub:mdh)mpn10
700a Thunman, Elin,d 1970-u Department of Sociology, Uppsala University4 aut
710a Mälardalens universitetb Hälsa och välfärd4 org
856u https://liu.se/en/research/nsa2024y Conference website
8564 8u https://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-68188

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