The State of Speech in HCI: Trends, Themes and Challenges

Clark, LeighUniv Coll Dublin, Sch Informat & Commun Studies, Dublin 4, Ireland. (författare)

The State of Speech in HCI : Trends, Themes and Challenges

QC 20200309
Speech interfaces are growing in popularity. Through a review of 99 research papers this work maps the trends, themes, findings and methods of empirical research on speech interfaces in the field of human-computer interaction (HCI). We find that studies are usability/theory-focused or explore wider system experiences, evaluating Wizard of Oz, prototypes or developed systems. Measuring task and interaction was common, as was using self-report questionnaires to measure concepts like usability and user attitudes. A thematic analysis of the research found that speech HCI work focuses on nine key topics: system speech production, design insight, modality comparison, experiences with interactive voice response systems, assistive technology and accessibility, user speech production, using speech technology for development, peoples' experiences with intelligent personal assistants and how user memory affects speech interface interaction. From these insights we identify gaps and challenges in speech research, notably taking into account technological advancements, the need to develop theories of speech interface interaction, grow critical mass in this domain, increase design work and expand research from single to multiple user interaction contexts so as to reflect current use contexts. We also highlight the need to improve measure reliability, validity and consistency, in the wild deployment and reduce barriers to building fully functional speech interfaces for research.

Doyle, PhillipUniv Coll Dublin, Sch Informat & Commun Studies, Dublin 4, Ireland. (författare)
Garaialde, DiegoUniv Coll Dublin, Sch Informat & Commun Studies, Dublin 4, Ireland. (författare)
Gilmartin, EmerTrinity Coll Dublin, Speech Commun Lab, 7-9 South Leinster St, Dublin 2, Ireland. (författare)
Schloegl, StephanMCI Management Ctr, Univ Str 15, A-6020 Innsbruck, Austria. (författare)
Edlund, JensKTH,Tal, musik och hörsel, TMH(Swepub:kth)u1bc2qnz (författare)
Aylett, MatthewCereProc Ltd, Argyle House,3 Lady Lawson St, Edinburgh EH3 9DR, Midlothian, Scotland. (författare)
Cabral, JoaoTrinity Coll Dublin, Coll Green, Sch Comp Sci & Stat, Dublin 2, Ireland. (författare)
Munteanu, CosminUniv Toronto Mississauga, Inst Commun Culture Informat & Technol, 3359 Mississauga Rd, Mississauga, ON L5L 1C6, Canada. (författare)
Edwards, JustinUniv Coll Dublin, Sch Informat & Commun Studies, Dublin 4, Ireland. (författare)
Cowan, Benjamin R.Univ Coll Dublin, Sch Informat & Commun Studies, Dublin 4, Ireland. (författare)
Univ Coll Dublin, Sch Informat & Commun Studies, Dublin 4, Ireland.Trinity Coll Dublin, Speech Commun Lab, 7-9 South Leinster St, Dublin 2, Ireland. (creator_code:org_t)

Ingår i:Interacting with computers: Oxford University Press31:4, s. 349-3710953-54381873-7951

Av författaren/redakt...: Clark, Leigh; Doyle, Phillip; Garaialde, Diego; Gilmartin, Emer; Schloegl, Stepha ...; Edlund, Jens; visa fler...; Aylett, Matthew; Cabral, Joao; Munteanu, Cosmin; Edwards, Justin; Cowan, Benjamin ...; visa färre...

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