förf:(johan berlin)
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Quasi-backsourcing in the Public Sector : The Challenge of Withdrawing from an Intertwined and Long-standing Relationship
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- Carlström, Eric, 1957 (author)
- Gothenburg University,Göteborgs universitet,Centrum för personcentrerad vård vid Göteborgs universitet (GPCC),Institutionen för vårdvetenskap och hälsa,University of Gothenburg Centre for person-centred care (GPCC),Institute of Health and Care Sciences
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- Jansson, Magnus, 1970 (author)
- Gothenburg University,Göteborgs universitet,Gothenburg Research Institute (GRI)
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- Karlsson, David, 1974 (author)
- Gothenburg University,Göteborgs universitet,Förvaltningshögskolan,School of Public Administration
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- (creator_code:org_t)
- 2021-11-11
- 2021
- English.
- In: International Journal of Public Administration. - : Taylor & Francis Group. - 0190-0692 .- 1532-4265. ; 46:4, s. 302-311
- Journal article (peer-reviewed)
Abstract
Subject headings
Close
- The aim of this study is to map the process involved in terminating a long-standing business relationship in a public context. It employed an exploratory study to interview 35 politicians, senior- and middle managers, ambulance- and dispatch centre staff and representatives of a regional alliance of patients. Growing criticism from a county council towards a contractor ended in a decision to bring services back in-house. However, terminating the contract failed and instead a state of quasi-backsourcing emerged. Only parts of the services were taken back in-house, with few reported benefits. The study suggests that caution is needed in relation to backsourcing services from a closely intertwined contractor.
Subject headings
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Nationalekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Economics (hsv//eng)
- MEDICIN OCH HÄLSOVETENSKAP -- Hälsovetenskap -- Omvårdnad (hsv//swe)
- MEDICAL AND HEALTH SCIENCES -- Health Sciences -- Nursing (hsv//eng)
- SAMHÄLLSVETENSKAP -- Statsvetenskap -- Studier av offentlig förvaltning (hsv//swe)
- SOCIAL SCIENCES -- Political Science -- Public Administration Studies (hsv//eng)
Keyword
- Public Administration
- Business and International Management
- backsourcing
- public organisation
- sispatch centre
- inter-municipal cooperation
- backsourcing
- public organisation
- inter-municipal cooperation
- dispatch centre
- Sweden
Publication and Content Type
- ref (subject category)
- art (subject category)
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