Collective firm-internal online idea development Exploring the impact of feedback timeliness and knowledge overlap

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Collective firm-internal online idea development Exploring the impact of feedback timeliness and knowledge overlap

Qian, Chen, 1990- (författare): KTH,Integrerad produktutveckling

Magnusson, Mats, Professor, 1968- (författare): KTH,Integrerad produktutveckling

Björk, Jennie, Docent, 1982- (författare): KTH,Integrerad produktutveckling

(creator_code:org_t)

Emerald Group Publishing Limited, 2019
2019
Engelska.
Ingår i: European Journal of Innovation Management. - : Emerald Group Publishing Limited. - 1460-1060 .- 1758-7115. ; 23:1, s. 13-39

Relaterad länk:: https://urn.kb.se/re...; visa fler...; https://doi.org/10.1...; visa färre...

Tidskriftsartikel (refereegranskat)

Abstract Ämnesord

Stäng

Purpose New opportunities to nurture good ideas for innovation arise as firms use web-based ideation platforms for collective idea generation and development. What influences creative performance in firm-internal collective idea development is however not as well researched as idea generation and thus an important area of research is the feedback and commenting on ideas. More specifically, the purpose of this paper is to explore the role of feedback timeliness and knowledge overlap between feedback providers and ideas in collective firm-internal online idea development. Design/methodology/approach An empirical study has been performed, drawing on data collected from a Swedish multi-national company using a web-based system for collective firm-internal ideation. The investigation explicitly captures the effects on ideation performance played by idea development contributions, in terms of feedback timeliness and knowledge overlap between feedback providers and ideas. Findings The empirical results show that idea development is significantly influenced by feedback timeliness as well as by the knowledge overlap between feedback providers and ideas. Specifically, it is found that longer time to feedback and an increased knowledge overlap result in an increased likelihood of idea acceptance. However, beyond a certain point, the positive effects of a longer time to feedback and increased knowledge overlap decrease, resulting in curvilinear relationships with idea acceptance. Originality/value The results from the empirical study reveal the effects of feedback timeliness and knowledge overlap on idea development. This provides us with new insights on the complex dynamics at place in collective firm-internal idea development and offers implications for how we can fruitfully manage this process.

Ämnesord

SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv (hsv//swe)
SOCIAL SCIENCES -- Economics and Business (hsv//eng)

Nyckelord

Feedback
Online
Idea development
Timeliness
Knowledge overlap

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Av författaren/redakt...: Qian, Chen, 1990 ...; Magnusson, Mats, ...; Björk, Jennie, D ...

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Av lärosätet: Kungliga Tekniska Högskolan

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