Facilitating disclosures of violence in child maintenance cases

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Fältnamn	Indikatorer	Metadata
000		02685naa a2200301 4500
001		oai:DiVA.org:mdh-64318
003		SwePub
008		230921s2021 \| \|\|\|\|\|\|\|\|\|\|\|000 \|\|eng\|
009		oai:DiVA.org:uu-483993
024	7	a https://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-643182 URI
024	7	a https://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-4839932 URI
040		a (SwePub)mdhd (SwePub)uu
041		a engb eng
042		9 SwePub
072	7	a ref2 swepub-contenttype
072	7	a kon2 swepub-publicationtype
100	1	a Tegler, Helenau Uppsala universitet,Centrum för socialt arbete - CESAR4 aut0 (Swepub:uu)helte575
245	1 0	a Facilitating disclosures of violence in child maintenance cases
264	1	c 2021
338		a print2 rdacarrier
520		a This paper uses conversation analysis to examine 671 calls to the Swedish Social Insurance Agency (SSIA), where separated parents raise concerns related to child maintenance. Parents in Sweden must sort out maintenance themselves but the SSIA can intervene if there is a history of domestic violence that make contact problematic. Where this is the case, the abused parent must disclose it to the SSIA officer. Our analysis shows that parents’ descriptions tend to be implicit and non-specific, which confirms what previous research in other institutional settings has found (Tennent & Weatherall 2019). In our data, orientations to violence are built in a step-wise manner, incrementally adding information that makes violence inferentially available. In most cases, however, call-takers respond minimally and do not treat violence as relevant, and callers must do considerable work to establish it as such. In the few instances where call-takers ask about violence, it is done with a preference for denial, placing additional burden on callers. Our findings highlight the need for training, both in recognizing variations of domestic violence and for developing communication skills relevant for facilitating disclosures.ReferencesTennent, E. & Weatherall, A. (2019), Disclosing violence in calls for help. Gender & Language 13(2): 270-288.
650	7	a SAMHÄLLSVETENSKAPx Sociologix Socialt arbete0 (SwePub)504022 hsv//swe
650	7	a SOCIAL SCIENCESx Sociologyx Social Work0 (SwePub)504022 hsv//eng
700	1	a Flinkfeldt, Marieu Uppsala universitet,Centrum för socialt arbete - CESAR4 aut
700	1	a Fernqvist, Stinau Uppsala universitet,Centrum för socialt arbete - CESAR4 aut
710	2	a Uppsala universitetb Centrum för socialt arbete - CESAR4 org
856	4 8	u https://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-64318
856	4 8	u https://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-483993

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Av författaren/redakt...: Tegler, Helena; Flinkfeldt, Mari ...; Fernqvist, Stina

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SAMHÄLLSVETENSKAP: SAMHÄLLSVETENSKA ...; och Sociologi; och Socialt arbete

Av lärosätet: Mälardalens universitet; Uppsala universitet

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