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A Taxonomy of Factors Influencing Drop-Out Behaviour in Living Lab Field Tests
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- Habibipour, Abdolrasoul, 1979- (author)
- Luleå tekniska universitet,Datavetenskap
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- Georges, Annabel (author)
- imec.livinglabs
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- Ståhlbröst, Anna, 1967- (author)
- Luleå tekniska universitet,Datavetenskap
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- (creator_code:org_t)
- 2018-05-29
- 2018
- English.
- In: Technology Innovation Management Review. - : Carleton University. - 1927-0321. ; , s. 5-21
- Journal article (peer-reviewed)
Abstract
Subject headings
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- The concept of a “living lab” is a relatively new research area and phenomenon that facilitates user engagement in open innovation activities. Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that participants have a tendency to drop out before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of field tests in general and living lab field tests in particular. As the first step in constructing a theoretical discourse, the aims of this study are to present an empirically derived taxonomy for the various factors that influence drop-out behaviour; to provide a definition of “drop-out” in living lab field tests; and to understand the extent to which each of the identified items influence participant drop-out behaviour. To achieve these aims, we first extracted factors influencing drop-out behaviour in the field test from our previous studies on the topic, and then we validated the extracted results across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for dropping out can be grouped into three themes: innovation-related, process-related, and participant-related. Each theme consists of three categories with a total of 44 items. In this study, we also propose a unified definition of “drop-out” in living lab field tests.
Subject headings
- SAMHÄLLSVETENSKAP -- Annan samhällsvetenskap -- Tvärvetenskapliga studier inom samhällsvetenskap (hsv//swe)
- SOCIAL SCIENCES -- Other Social Sciences -- Social Sciences Interdisciplinary (hsv//eng)
- SAMHÄLLSVETENSKAP -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)
- SOCIAL SCIENCES -- Media and Communications -- Information Systems, Social aspects (hsv//eng)
Keyword
- User engagement
- Drop-out
- Living Lab
- Field test
- Taxonomy
- Information systems
- Informationssystem
Publication and Content Type
- ref (subject category)
- art (subject category)
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