Information sharing for sales and operations planning: Contextualized solutions and mechanisms

Kaipia, Riikka,1964Chalmers tekniska högskola,Chalmers University of Technology (författare)

We develop actionable design propositions for collaborative sales and operations planning (S&OP) based on the observation of contexts in which benefits are generated — or are absent — from retail information sharing for a manufacturer. An information sharing pilot project in a real-life setting of two product manufacturers and one retailer was designed. The project resulted in one manufacturer, serving a retailer from its local factory, developing a process for collaborative S&OP, while the other manufacturer serving a retailer from more distant regional factories abandoned the process. The evaluation of the outcomes experienced by the two manufacturers allows us to examine contexts in fine-grained detail and explain why introducing information sharing in the S&OP processes produce — or fail to produce — benefits. The paper contributes to the supply chain information sharing literature by presenting a field tested and evolved S&OP design for non-standard demand situations, and by a contextual analysis of the mechanisms that produce the benefits of retailer collaboration and information sharing in the S&OP process.

Holmström, Jan,1964Chalmers tekniska högskola,Chalmers University of Technology(Swepub:cth)hojan (författare)
Småros, Johanna (författare)
Rajala, RistoAalto-Yliopisto,Aalto University (författare)
Chalmers tekniska högskolaAalto-Yliopisto (creator_code:org_t)

Av författaren/redakt...: Kaipia, Riikka, ...; Holmström, Jan, ...; Småros, Johanna; Rajala, Risto

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