WFRF:(Juell Skielse Gustaf)
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- Wohed, PetiaStockholms universitet,Institutionen för data- och systemvetenskap (author)
Business Process Management for Open E-Services in Local Government Experience Report
- Article/chapterEnglish2011
Publisher, publication year, extent ...
- Berlin, Heidelberg :Springer Berlin Heidelberg,2011
- printrdacarrier
Numbers
- LIBRIS-ID:oai:DiVA.org:su-63475
- https://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-63475URI
- https://doi.org/10.1007/978-3-642-21759-3_1DOI
Supplementary language notes
- Language:English
- Summary in:English
Part of subdatabase
- SwePubSwePub
Classification
Notes
- E-government has become one of the most prominent means to reform the public sector. Building e-government embraces a variety of efforts both at a centralised level, (e.g. the integration of and communication between systems across different agencies, domains and geographies), and at local levels such as the development of e-services for the provision of 24/7 public sector agencies. In this paper, we report on the results of a project aimed to develop e-services as a part of the e-government initiative in Sweden. The project was carried out at the elderly and handicapped unit at one municipality. The e-services considered in the project were also intended to open up the underlying social services and are, therefore, referred to as open e-services. We discuss the results of the development of one such e-service as a proof-of concept solution for which a business process management system is used. We present the solution and explain the features of using a business process management system as a back-end system.
Subject headings and genre
- NATURVETENSKAP Data- och informationsvetenskap Systemvetenskap, informationssystem och informatik hsv//swe
- NATURAL SCIENCES Computer and Information Sciences Information Systems hsv//eng
- Business process management
- e-services
- e-government
- Computer and systems science
- Data- och systemvetenskap
- Computer and Systems Sciences
- data- och systemvetenskap
Added entries (persons, corporate bodies, meetings, titles ...)
- Truffet, David (author)
- Juell-Skielse, GustafStockholms universitet,Institutionen för data- och systemvetenskap(Swepub:su)gjuel (author)
- Stockholms universitetInstitutionen för data- och systemvetenskap (creator_code:org_t)
Related titles
- In:Enterprise, Business-Process and Information Systems ModelingBerlin, Heidelberg : Springer Berlin Heidelberg9783642217586
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