Are People Ready for Unexpected Encounters With Social Robots?

• Recent developments in robotics are potentially changing the nature of service, and research in human-robot interaction has previously shown that humanoid robots could possibly work in public spaces. We conducted a mixed-method study with the humanoid robot Pepper at a central train station. The results indicate that people are not yet accustomed to talking to robots, and people seem to expect that the robot does not talk, that it is a queue ticket machine, or that one should interact with it by using the tablet on the robot's chest.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Människa-datorinteraktion (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Human Computer Interaction (hsv//eng)

Nyckelord

public spaces

humanoid

human-robot interaction

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)