Challenges of Adopting SAFe in the Banking Industry – A Study Two Years After Its Introduction

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Fältnamn	Indikatorer	Metadata
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001		oai:DiVA.org:ri-55670
003		SwePub
008		210809s2021 \| \|\|\|\|\|\|\|\|\|\|\|000 \|\|eng\|
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024	7	a https://urn.kb.se/resolve?urn=urn:nbn:se:ri:diva-556702 URI
024	7	a https://doi.org/10.1007/978-3-030-78098-2_102 DOI
024	7	a https://lup.lub.lu.se/record/8fcb64d7-539e-4830-97f9-bb343b5747ca2 URI
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041		a engb eng
042		9 SwePub
072	7	a ref2 swepub-contenttype
072	7	a kon2 swepub-publicationtype
100	1	a Nilsson Tengstrand, Sarau Lund University, Sweden4 aut
245	1 0	a Challenges of Adopting SAFe in the Banking Industry – A Study Two Years After Its Introduction
264		c 2021-06-10
264	1	a Cham :b Springer Science and Business Media Deutschland GmbH,c 2021
338		a print2 rdacarrier
520		a The Scaled Agile Framework (SAFe) is a framework for scaling agile methods in large organizations. We have found several experience reports and white papers describing SAFe adoptions in different banks, which indicates that SAFe is being used in the banking industry. However, there is a lack of academic publications on the topic, the banking industry is missing in the scientific reports analyzing SAFe transformations. To fill this gap, we present a study on the main challenges with a SAFe transformation at a large full-service bank. We identify the challenges in the bank under study and compare the findings with experience reports from other banks, as well as with research on SAFe transformations in other domains. Many of the challenges reported in this paper overlap with the generic SAFe challenges, including management and organization, education and training, culture and mindset, requirements engineering, quality assurance, and systems architecture. However, we also report some novel challenges specific to the banking domain, e.g., the risk of jeopardizing customer relations, stability, and trust of external stakeholders. This study validates several SAFe-related challenges reported in previous work in the banking context. It also brings up some novel challenges specific to the banking industry. Therefore, we believe our results are particularly useful to practitioners responsible for SAFe transformations at other banks. © 2021, The Author(s).
650	7	a SAMHÄLLSVETENSKAPx Ekonomi och näringslivx Företagsekonomi0 (SwePub)502022 hsv//swe
650	7	a SOCIAL SCIENCESx Economics and Businessx Business Administration0 (SwePub)502022 hsv//eng
650	7	a NATURVETENSKAPx Data- och informationsvetenskapx Programvaruteknik0 (SwePub)102052 hsv//swe
650	7	a NATURAL SCIENCESx Computer and Information Sciencesx Software Engineering0 (SwePub)102052 hsv//eng
653		a Banking
653		a Interview study
653		a Large-scale agile
653		a Scaled agile framework
653		a Public relations
653		a Quality assurance
653		a Software design
653		a Academic publications
653		a Banking industry
653		a Customer relations
653		a Education and training
653		a Experience report
653		a External stakeholders
653		a Large organizations
653		a Systems architecture
653		a Banking
653		a Interview study
653		a Large-scale agile
653		a Scaled agile framework
700	1	a Tomaszewski, Piotru RISE,Mobilitet och system,Research Institutes of Sweden (RISE)4 aut0 (Swepub:ri)piotrto@ri.se
700	1	a Borg, Markusu Lunds universitet,RISE,Mobilitet och system,Lund University, Sweden,Institutionen för datavetenskap,Institutioner vid LTH,Lunds Tekniska Högskola,Department of Computer Science,Departments at LTH,Faculty of Engineering, LTH,Research Institutes of Sweden (RISE)4 aut0 (Swepub:lu)csz-mkb
700	1	a Jabangwe, Ronaldu RISE,Research Institutes of Sweden (RISE)4 aut
700	1	a Gregory, Peggy4 edt
700	1	a Lassenius, Casper4 edt
700	1	a Wang, Xiaofeng4 edt
700	1	a Kruchten, Philippe4 edt
710	2	a Lund University, Swedenb Mobilitet och system4 org
773	0	t XP 2021: Agile Processes in Software Engineering and Extreme Programming.Lecture Notes in Business Information Processing book series (LNBIP, volume 419)d Cham : Springer Science and Business Media Deutschland GmbHg , s. 157-171q <157-171x 1865-1356x 1865-1348z 9783030780975
856	4	u https://doi.org/10.1007/978-3-030-78098-2_10y Fulltext
856	4	u https://link.springer.com/content/pdf/10.1007%2F978-3-030-78098-2_10.pdf
856	4	u http://dx.doi.org/10.1007/978-3-030-78098-2_10x freey FULLTEXT
856	4 8	u https://urn.kb.se/resolve?urn=urn:nbn:se:ri:diva-55670
856	4 8	u https://doi.org/10.1007/978-3-030-78098-2_10
856	4 8	u https://lup.lub.lu.se/record/8fcb64d7-539e-4830-97f9-bb343b5747ca

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