L773:9781450318990
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| Fältnamn | Indikatorer | Metadata |
|---|---|---|
| 000 | 02512naa a2200385 4500 | |
| 001 | oai:DiVA.org:kth-116405 | |
| 003 | SwePub | |
| 008 | 130118s2013 | |||||||||||000 ||eng| | |
| 024 | 7 | a https://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-1164052 URI |
| 024 | 7 | a https://doi.org/10.1145/2470654.24813702 DOI |
| 040 | a (SwePub)kth | |
| 041 | a engb eng | |
| 042 | 9 SwePub | |
| 072 | 7 | a ref2 swepub-contenttype |
| 072 | 7 | a kon2 swepub-publicationtype |
| 100 | 1 | a Eriksson, Elina,d 1979-u KTH,Medieteknik och interaktionsdesign, MID4 aut0 (Swepub:kth)u1m5f45u |
| 245 | 1 0 | a The secret life of a persona :b when the personal becomes private |
| 264 | c 2013-04-27 | |
| 264 | 1 | a New York, NY, USA :b ACM,c 2013 |
| 338 | a print2 rdacarrier | |
| 500 | a QC 20130816. Updated from accepted to published. | |
| 520 | a Some organizations fail to involve users in systems development due to a widespread organization, high workload or secrecy issues. A remedy against this situation could be the persona method in which users and main stakeholders as represented as fictitious characters. Personas help eliciting user needs and requirements, facilitate design choices and are an overall communication aid where users cannot be present. An important part of the persona method, as portrayed in literature, is the personal details that make the personas trustworthy and alive. In this paper we present two cases in which personas have been developed and used, but where the personal is scarce or even non-existent because of a dispersed organisation, the organisational culture and secrecy issues. The paper describes how the personas were developed, used and received and how the method was altered in order to work in these special circumstances. | |
| 650 | 7 | a NATURVETENSKAPx Data- och informationsvetenskap0 (SwePub)1022 hsv//swe |
| 650 | 7 | a NATURAL SCIENCESx Computer and Information Sciences0 (SwePub)1022 hsv//eng |
| 653 | a Persona | |
| 653 | a Secrecy issues | |
| 653 | a Stakeholder | |
| 653 | a Systems development | |
| 653 | a User centred design | |
| 700 | 1 | a Artman, Henrik4 aut |
| 700 | 1 | a Swartling, Anna4 aut |
| 710 | 2 | a KTHb Medieteknik och interaktionsdesign, MID4 org |
| 773 | 0 | t CHI '13 Proceedings of the SIGCHI Conference on Human Factors in Computing Systemsd New York, NY, USA : ACMg , s. 2677-2686q <2677-2686z 9781450318990 |
| 856 | 4 8 | u https://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-116405 |
| 856 | 4 8 | u https://doi.org/10.1145/2470654.2481370 |
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