The Inadequacy of Bureaucratic Organizations : Organizational Adaptation through Boundary Spanning in a Civil-Military Context

• Governmental bodies such as the Armed Forces are examples of bureaucratic organizations characterized by centralized hierarchical structure, rationality, stability, impersonal rules, clear boundaries, responsibility and authority. Critics claim that because of a rigid structure, organizations with a strict vertical hierarchy of authority do not function well in non-routine situations where creativity and flexibility are required. But hierarchy survives by incorporating elements that are not traditionally found in a classically bureaucratic structure. In the military context, liaison officers and military observers are examples of such elements, frequently operating with a high degree of independence between the boundaries of their own organization and its environment. The purpose of this study is to explore how bureaucratic, hierarchically structured organizations can function in a demanding and dynamic environment characterized by life and death situations? Twenty-one informants (mainly military officers) were interviewed. They had a variety of experiences and occupational roles in civil-military collaboration contexts. A grounded theory analysis of interview data shows that military organizations' adaptation to unpredictable environments can be empirically shown to be a balancing act between improvisation and flexibility on the one hand and the pursuit of structure and adherence to established hierarchical order on the other. For adaptation to be possible there must be actors (boundary spanners or links) to implement it, and meeting grounds (temporary organization) on which to work and get their act together.

Ämnesord

SAMHÄLLSVETENSKAP  -- Sociologi (hsv//swe)

SOCIAL SCIENCES  -- Sociology (hsv//eng)

Nyckelord

Bureaucratic organization

military

demanding environment

adaptation

structure

flexibility

improvisation

temporary organizations

links

boundary spanners

Sociologi

Sociology

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)