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Advancing Public Se...
Advancing Public Service Logic : moving towards an ecosystemic framework for value creation in the public service context
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- Trischler, Jakob (författare)
- Karlstads universitet,Centrum för tjänsteforskning (from 2013)
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- Rohnebaek, Maria (författare)
- Inland Norway University of Applied Sciences, Norway
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- Edvardsson, Bo, 1952- (författare)
- Karlstads universitet,Centrum för tjänsteforskning (from 2013)
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- Tronvoll, Bård, 1964- (författare)
- Karlstads universitet,Centrum för tjänsteforskning (from 2013),Inland Norway University of Applied Sciences, Norway
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(creator_code:org_t)
- 2023
- 2023
- Engelska.
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Ingår i: Public Management Review. - : Routledge. - 1471-9037 .- 1471-9045.
- Relaterad länk:
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https://doi.org/10.1...
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https://kau.diva-por... (primary) (Raw object)
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https://urn.kb.se/re...
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https://doi.org/10.1...
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Abstract
Ämnesord
Stäng
- This paper argues that the theoretical foundation for studying the ecosystemic nature of value creation is lacking within the public service logic (PSL). To address this limitation, the paper uses a theory synthesis to clarify service-related key concepts and develop four premises that position PSL as an ecosystemic framework. These premises 1) position PSL as a mid-range theoretical framework, 2) propose the service ecosystem as an analytical framework, 3) define service (not services) as the basis for PSL, and 4) acknowledge the mediating role of the public service organization in value co-creation. Research directions guide the future development of PSL.
Ämnesord
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Nyckelord
- Public service logic
- service logic
- service-dominant logic
- service ecosystem
- theory synthesis
- Business Administration
- Företagsekonomi
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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