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Innovation in servi...
Innovation in service ecosystems : Breaking, making and maintaining institutionalized rules of resource integration
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- Koskela-Huotari, Kaisa (författare)
- Karlstads universitet,Centrum för tjänsteforskning (from 2013),VTT Technical Research Centre of Finland, Oulu, Finland,Karlstad University, Sweden; VIT Technical Research Centre Finland, Finland
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- Edvardsson, Bo, 1952- (författare)
- Karlstads universitet,Centrum för tjänsteforskning,Karlstad University, Sweden
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- Jonas, Julia (författare)
- Friedrich-Alexander-University Erlangen-Nürnberg, Institute of Information Systems,Friedrich-Alexander-University Erlangen-Nürnberg, Germany,University of Erlangen Nurnberg, Germany
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- Sörhammar, David, 1975- (författare)
- Uppsala universitet,Företagsekonomiska institutionen,Uppsala University, Sweden
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- Witell, Lars (författare)
- Linköpings universitet,Karlstads universitet,Centrum för tjänsteforskning (from 2013),Linkoping Univ, SE-58183 Linkoping, Sweden,Företagsekonomi,Filosofiska fakulteten,Karlstad University, Sweden
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(creator_code:org_t)
- Elsevier BV, 2016
- 2016
- Engelska.
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Ingår i: Journal of Business Research. - : Elsevier BV. - 0148-2963 .- 1873-7978. ; 69:8, s. 2964-2971
- Relaterad länk:
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https://urn.kb.se/re...
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https://doi.org/10.1...
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https://urn.kb.se/re...
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https://urn.kb.se/re...
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Abstract
Ämnesord
Stäng
- Drawing on service-dominant logic and institutional theory, this paper examines innovation as a process that unfolds through changes in the institutional arrangements that govern resource integration practices in service ecosystems. Four cases are used to illustrate the interdependent patterns of breaking, making and maintaining the institutionalized rules of resource integration occurring on multiple levels of institutional context. Such institutional work allows actors to cocreate value in novel and useful ways by a) including new actors, b) redefining roles of involved actors and c) reframing resources within service ecosystems. Our findings show that while the efforts of breaking and making the institutionalized rules are required for such changes to occur, at the same time, institutional maintenance is also important for these changes to institutionalize, that is, to become an integral part of the institutional structure coordinating value cocreation.
Ämnesord
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
Nyckelord
- Innovation
- Service Ecosystems
- Resource Integration
- Institutions
- Service-dominant Logic
- Multiple Case Study
- Företagsekonomi
- Business Studies
- Business Administration
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
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